Privacy Policy

Diverse Team of Roofers

Gecko Roofing have a diverse team of male and female roofers that can provide all aspects of roofing services with quality guaranteed.

5 Star Feedback

Our roofing company strive for excellence on every single roofing project to ensure our 5 star reputation is maintained.

Free Quotes Given

If you are looking for qualified roofers in Croydon and South London, request a free roofing quote and consultation.

Please find our privacy policy information below.

Introduction

Here is the Gecko Roofing Privacy Policy page.

Privacy is extremely important to Gecko Roofing. We will do everything we can to ensure our customers personal information is stored safely.

This privacy policy is for any Gecko Roofing customers and applies to comments, direct communications and contact form submissions that happen on our website.

Have concerns over how we store your personal information? Please contact us by clicking here.

If you use the Gecko Roofing website or use Gecko Roofing services this Privacy Policy is an automatic acceptance of these policy details.

Who Are We

Data Controller: Robert Marrable
Company: Gecko Roofing
Email: [email protected]
Contact Number: 07535 476164

Type of Information Collected

Gecko Roofing collect the following types of information below:

  • First and Last Names
  • Customer Address
  • Email Address
  • Phone Numbers
  • Any Other Details Necessary To Complete Required Works

This data is only used to ensure a high level of quality in terms of customer service is given to all customers. For example, a phone number and address is needed for delivering supplies or contacting you to arrange meeting times, etc.

This data is collected through direct communications with our company, contact form submits and social media.

Customer financial information is only used for efficient payments between both parties.

All customers personal information is kept securely. It is kept for as long as it takes to ensure our work has been finished to our high standards. We typically keep this information until satisfied the finished roofing works have been completed to a high standard with no repeat visits to inspect the works again.

How we use your personal information

  • Content personalisation on invoices and other user experiences
  • Managing customer accounts
  • Delivering marketing and/or sales communication
  • Research and development (internal only)
  • Providing our roofing services
  • Any legal obligations (e.g. preventing fraud, protecting our customers, etc)
  • Internal audit requirements

Contact Gecko Roofing anytime should you wish to find what personal data we have on you, why we have the data and what is the data used for.

Contact us to also request the free removal of your personal information.

If you have any concerns or want to remove your personal information from our systems, please contact us.

No data is shared with 3rd parties unless it is to enhance user experience and/or to provide our roofing services. For example, if the roofing works require scaffolding we would have to share our customers address for delivery and erection.

No data is processed externally or outside the UK.

How we secure personal data

Gecko Roofing have several methods in place to secure our customers personal data:

  • Protecting data from accidental loss
  • Preventing unauthorised access, use, destruction or disclosure
  • Maintaining business continuity and recovery
  • Restricting access
  • Conducting assessments in accordance with law and privacy policies
  • Training staff and contractors on data security regularly
  • Managing 3rd party risks

Use of cookies

Google Analytics and Google Search Console are used for our website statistics. This helps us improve user experience and keep track of our traffic, keywords and other significant data points.

Linking to other websites / 3rd party content

Any 3rd party or external websites linked to Gecko Roofing are not of the responsibility of Gecko Roofing. Any information shared with these websites is not in our control.

The use of external links to 3rd party websites is to provide our customers with useful information. For example, Facebook Page reviews, Google MyBusiness reviews, suppliers we use, etc.

Contact Us

If you have any worries or concerns, contact us:

Customers Reviews

Making sure our customers are always happy to leave us a 5 star review is the goal for every single roofing service undertaken at Gecko Roofing. Read what our customers say about us on our reviews page.

Robert was brilliant from start to finish!!! AAAAAA+++++++++++++++++++ Great communicator, contacted my tenant and did everything he said he would do: 100% for integrity. The research using his drone was an extremely effective way of communicating and highlighting the problem areas for which I was very grateful. The work was well executed and he showed a lot of interest in making the job as professional and rock solid as it could be. I felt the work was of good value and would highly recommend using Gecko and will certainly be asking Robert to help as and when needed on all my BTL properties in future. Thanks also for the many before and after pics for the tax man! 🙂 Thanks Robert and good luck with everything!
Luke Job
Customer In South London
The Gecko team came to work on my leaky roof in May 2020. They are a great team, extremely polite and professional. Robert is a very experienced roofer, highly conscientious and takes a real pride in doing a job well and finding solutions that work. Steve who assists him is a grafter and very keen, these guys work really hard. Jade on the PR side of things is a delight, keeping communication open, hugely accommodating and pleasant to deal with; they were totally sympathetic to my need to socially distance and did not come through my house. I cannot recommend these guys highly enough and I am delighted with the quality of the work done.
Michelle Eggerton
Customer In South London
These guys are top notch, did a previous job for me in the summer which has made a huge impact, due to the terrible weather i had a terrible leak, Rob and Jade were on hand the next day, sussed out the issue straight away and fixed the damage, would highly recommend!
Marc Voigt
Customer In Croydon, South London
Dont go anywhere else! We were seriously let down by other "reputable" roofers and wish we had gone to Gecko at the outset. Our original builders had done a shoddy job on our loft extension and their poor workmanship showed after a mere 2 years. Gecko remedied their shoddy work and our roof is now watertight. Thank you again Gecko!
Neelam Nasir
Customer In Addiscombe
Robert, Jade and Stuart replaced part of our roof (the flat roof above the bay window). They were prompt to respond to our enquiry and were able to get the job done within the week. Robert used the drone to check the state of the part that needed replacing and checked the whole roof while the drone was up there. We appreciated the photos that they took throughout the job that showed what they found when they removed the existing roof and showed their work through the job. This was very thorough! We really appreciated their friendliness and their professional ways. Robert clearly knew about roofing and is passionate about it- and about doing a quality job. Thank you Robert, Jade and Stuart for all your hard work
Lesley Nunes
Customer In South Norwood
Robert, Jade and their team did an amazing job on my roof repairs. From their drone inspection to finished job the experience was great. They were so friendly it was like having mates over to do the roof. I would not hesitate to recommend them.
David Roland
Customer In South Norwood