Privacy is extremely important to Gecko Roofing. We will do everything we can to ensure our customers personal information is stored safely.
Have concerns over how we store your personal information? Please contact us by clicking here.
Who Are We
Data Controller: Robert Marrable
Company: Gecko Roofing
Email: [email protected]
Contact Number: 07535 476164
Type of Information Collected
Gecko Roofing collect the following types of information below:
- First and Last Names
- Customer Address
- Email Address
- Phone Numbers
- Any Other Details Necessary To Complete Required Works
This data is only used to ensure a high level of quality in terms of customer service is given to all customers. For example, a phone number and address is needed for delivering supplies or contacting you to arrange meeting times, etc.
This data is collected through direct communications with our company, contact form submits and social media.
Customer financial information is only used for efficient payments between both parties.
All customers personal information is kept securely. It is kept for as long as it takes to ensure our work has been finished to our high standards. We typically keep this information until satisfied the finished roofing works have been completed to a high standard with no repeat visits to inspect the works again.
How we use your personal information
- Content personalisation on invoices and other user experiences
- Managing customer accounts
- Delivering marketing and/or sales communication
- Research and development (internal only)
- Providing our roofing services
- Any legal obligations (e.g. preventing fraud, protecting our customers, etc)
- Internal audit requirements
Contact Gecko Roofing anytime should you wish to find what personal data we have on you, why we have the data and what is the data used for.
Contact us to also request the free removal of your personal information.
If you have any concerns or want to remove your personal information from our systems, please contact us.
No data is shared with 3rd parties unless it is to enhance user experience and/or to provide our roofing services. For example, if the roofing works require scaffolding we would have to share our customers address for delivery and erection.
No data is processed externally or outside the UK.
How we secure personal data
Gecko Roofing have several methods in place to secure our customers personal data:
- Protecting data from accidental loss
- Preventing unauthorised access, use, destruction or disclosure
- Maintaining business continuity and recovery
- Restricting access
- Conducting assessments in accordance with law and privacy policies
- Training staff and contractors on data security regularly
- Managing 3rd party risks
Google Analytics and Google Search Console are used for our website statistics. This helps us improve user experience and keep track of our traffic, keywords and other significant data points.
Linking to other websites / 3rd party content
Any 3rd party or external websites linked to Gecko Roofing are not of the responsibility of Gecko Roofing. Any information shared with these websites is not in our control.
The use of external links to 3rd party websites is to provide our customers with useful information. For example, Facebook Page reviews, Google MyBusiness reviews, suppliers we use, etc.
If you have any worries or concerns, contact us: